Policy
Refund Policy
When refunds apply and how they are handled.
Draft for owner and legal review. This document reflects our intended practice and has not yet been approved by a qualified legal reviewer. It is not legal advice.
Strategy engagements
The Book Blueprint Intensive is paid in full in advance. Because delivery begins with the questionnaire and session, refunds are considered case by case before the session takes place.
Production engagements
Deposits secure scheduled capacity. Where work has begun, refunds are limited to amounts not yet earned against completed milestones, as recorded in the project.
Refund handling
Approved refunds are issued through the original payment method. Refunds reverse any related referral commission accrual and are recorded in your invoice history.
Questions about these terms?
Ask us before you commit to anything. We would rather answer now than surprise you later.